Replacing HubSpot & Scaling Results | Dutch Country Furniture Case Study
Dutch Country Furniture Logo

Replacing HubSpot & Scaling Results:
85.16% Close Rate & 96.36% Inbound Replies

The Dutch Country Furniture Story: Sales Manager Marc Mast was tired of HubSpot's complexity and lack of support. Since switching to Velocity 360, he’s unified his quotes, automated lead follow-ups, and eliminated leads slipping through the cracks.

Hear Marc's Experience with Velocity 360

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"Everything about them has been five star so far." — Marc Mast

The "HubSpot" Headache vs. Unified CRM

Before Velocity 360, Dutch Country Furniture was trapped in a complex HubSpot setup. Marc Mast found himself fighting against a system he didn't understand, with hardly any support to guide him through technical hurdles.

Sales reps were losing significant time—sometimes half their day—chasing down cold quotes that weren't responding, instead of focusing on active buyers.

The Dedicated Support Advantage

"I did not understand the system at all and there was hardly anyone there to guide me. With Velocity 360, I'm talking to the same people that I can actually build a relationship with. Their support is amazing."

The Dutch Country Furniture Ecosystem

Idea Room Logo 3D Lead Capture
+
Velocity 360 Logo Unified CRM

Velocity 360 acts as the central hub, capturing every lead from Idea Room and instantly triggering follow-ups to turn custom designs into completed sales.

Initial Impact

+60%

Initial Inbound Replies

"Our efficiency in responding to leads reached a new peak immediately after switching from HubSpot."

5-Star

Relationship Support

"I'm talking to the same people that I can actually build a relationship with. Their support is amazing."

8-Month Milestone

No Leads Slipping Through The Cracks

See how Marc and the team at Dutch Country Furniture elevated their performance after 8+ months with Velocity 360.

Hear Marc's 8-Month Check-In

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Why They Can't Go Back

"If we had to go back to our old ways of doing things, our sales would definitely go down. Don't hesitate, just do it. They are the best CRM that we have found out there yet."

— Marc Mast, Sales Manager

Key 8-Month Metrics (YTD)

Close Rate

85.16%

Inbound Replies

96.36%

Time Saved Weekly

2+ Hours / Week

Centralized Communication Hub

"Having all your conversations in one place—emails, text messages, phone calls—is worth a lot to me. You can go back to any client and review everything that was ever sent to them without digging through mountains of papers."

Performance Progression
Initial Milestone +60% Inbound Replies
Current YTD Performance 96.36% Inbound Replies
Current Close Rate 85.16% Close Rate

Verified Review

"I would absolutely suggest Velocity 360 to friends or colleagues. Everything about them has been five stars so far... the automation and the way we track our quotes now is exactly what we were missing."
DC

Marc Mast

Sales Manager, Dutch Country Furniture

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