Creative Backyards:
100% Lead Response Rate With Velocity 360.
Overview: By switching from Active Campaign to Velocity 360, Creative Backyards automated their follow-up process and achieved a 100% response rate (up from 65%), streamlining lead conversion from his 3D configurator.
Hear Creative Backyards Success
"We're seeing 100% response rate, that's really been a game changer." — Gerald Rhodes, Owner
The Challenge: Solving the Manual Outreach Bottleneck
Before partnering with Velocity 360, Gerald Rhodes managed his sales pipeline using Active Campaign. While a capable tool for basic marketing, it lacked the specialized, end-to-end comprehensiveness required to scale a modern shed business effectively.
The primary operational hurdle was a heavy reliance on manual phone outreach—a process, or the "Phone Trap." This labor-intensive approach capped his engagement capacity at a 65% response rate, leaving 35% of high-intent leads stagnant and preventing the business from reaching its true revenue growth potential.
3D Configurator Integration
"The thing I'm most excited about is the response rate, especially from leads that are coming through our 3D configurator. I've never been able to get that before, with just working the phone."
- Gerald Rhodes, Owner
The Solution: Comprehensive Automation & 3D Integration
Velocity 360 provided Gerald with an automated system solution that captures every lead from his website and 3D configurator, ensuring no one is left waiting.
Software Integration
Seamlessly connected the Digital Shed Builder configurator to the CRM for instant lead engagement.
Automated Systems
Replaced manual phone work with automated response sequences that guarantee a 100% response rate.
Expert Support
We worked through specific setup hurdles over 37 days to ensure the system was fully operational and optimized.
Gerald integrated his 3D configurator directly with Velocity 360 to capture leads instantly, turning custom designs into automated sales opportunities.
Integrations: Connecting Your Existing Tools
This ensures that when a lead comes in from any source, it instantly and automatically enters your sales system, triggering the follow-up process without any manual data entry.
The Impact
100%
Lead Response Rate
"Prior, we were probably somewhere around 65%... now we're at 100%."
Comprehensive CRM
"Velocity 360 offered a more comprehensive CRM versus what I was using."
$$$
Cost Effective
"It's not much more expensive than any other CRM out there and it does much more."
Gerald Rhodes
Owner, Creative Backyards
"I have already recommended to some people because of the comprehensiveness of the program and cost effectiveness... it's a game changer."
Stop Letting Leads Go Unanswered
Join Gerald and automate your business with a CRM and response rate solution designed for shed builders and manufacturers.