Twin City Barns Case Study
Twins City Barns Logo

Twin City Barns:
Drove response rates to a near-perfect 99.74% and more than doubled warm communication with buyers.

The Result: By automating and centralizing their lead pipelines, Twins City Barns achieved a 99.74% response rate, more than doubled warm lead communication, and achieved a 30.25% jump in average sales value.

Hear the Success Story

"Now we're able to track that a sale actually started online, and it makes us confident spending more money on advertising." — Jalon Yoder, Manager

The Challenge: Fragmented Online Pipelines and Low Engagement

Prior to Velocity 360, Twin City Barns used Shed Squad CRM. While it provided basic automation capabilities, their sales reps were often just "checking boxes", sending a single automated text and moving a lead along without fostering deeper interaction or clear pipeline visibility.

The Tracking Blindspot: They poured substantial capital into digital advertising to scale their online presence, but tracking ROI and attributing sales back to specific campaigns was difficult. When an online lead later walked onto a dealer lot to buy a building, the tracking connection was lost.

Cold Pipelines: Inbound leads would sit or disengage due to a lack of deep conversational follow-up. Without an integrated system, the sales team struggled to understand if their marketing dollars were working.

Workflow Improvements: Engaged Conversations

Transitioning to Velocity 360 created precise visibility and dynamic touchpoints into Twin City Barns' digital funnel.

Lead Mapping

When a customer finishes an order at a lot location, Velocity 360 matches the client data backward to reveal if the relationship originally originated from an online campaign months prior.

True Consumer Dialogue

Sustained Conversations: Instead of just checking a box with a single automated text, the platform focuses on sparking genuine, ongoing dialogue with buyers.

Post-Delivery Feedback

Operational ipelines align with delivery schedules. As soon as a building changes to delivered, the system triggers targeted requests to automatically gather reviews.

Integrations: The Twin City Barns Ecosystem

CAL Logo
Shed Sales & Delivery
+
ShedPro Logo
Configurators
+
Sensei Logo
Carports
+
Velocity 360 Logo Velocity 360

We successfully linked their CAL, ShedPro, and Sensei systems together. Now stages smoothly update into delivered pipelines, keeping communication unified and automated.

Moving everything into a single platform cut out the daily headaches and busywork of managing their pipeline.

The Impact

Direct operational growth performance metrics.

99.74%

Response Rate

Up from 83.33%, practically every incoming digital lead receives reliable touchpoints right away.

129.3%

Warm Lead Engagement Increase

Active, back-and-forth conversational engagement skyrocketed from a baseline of 27.22% up to a massive 62.43%.

114.2%

Quotes Delivered

The percentage of leads moving deep into final negotiation stages increased from 26.67% to 57.15%.

+30.2%

Average Ticket Size

By retaining better pipeline control, average deal value stepped up per transaction.

Twins City Barns Logo

Jalon Yoder

Manager, Twin City Barns

Client Success Review
"The biggest thing I would say is we always struggled to know if advertising was working. You can dump a lot of money into advertising and you couldn't see for sure. Now this is letting us see if the person that came to the lot might have started as an online lead three months ago. And that's been a real blessing. We can actually have accurate sales numbers and it makes us confident in spending more money in advertising. It’s a great tool but you still have to be a salesperson; it’s not a complete silver bullet, but if you're doing online sales without a CRM, you're shooting yourself in the foot."

Convert More Leads in Less Time

Stop losing leads to fragmented data. Get 100% visibility over your pipeline.

Velocity 360 Footer Preview