Reed Business Solutions, LLC:
Automating 14,272 Client Touchpoints.
Reed Business Solutions, LLC partnered with Velocity 360 to streamline client communications and follow-ups with Sales CRM automation. The goal was to scale outreach, remove repetitive manual work, and create a consistent experience that converts faster.
The Challenge: The High Cost of Manual Communication
Reed Business Solutions, LLC was investing substantial time into manual outreach across email, voicemail, and task follow-ups. The volume of touches required to nurture prospects and clients made consistent, timely communication difficult—slowing momentum, limiting scale, and stretching team bandwidth.
A Staggering Time Cost
Even a modest multi-step outreach sequence can consume hours per contact when handled manually—composing emails, leaving voicemails, tagging, and assigning tasks. At scale, small inefficiencies compound, diverting experts from revenue-driving work and delaying follow-ups that convert.
Your New Growth Engine
Velocity 360 Sales CRM automates multi-step client journeys—emails, voicemails, tasks, and tags—so every touchpoint happens on time, every time, without adding headcount.
The Solution: Intelligent Automation at Scale
We implemented event-driven workflows that orchestrate outreach and internal follow-ups in one click. Sequences deliver consistent communication, trigger tasks automatically, and surface real-time status—freeing the Reed Business Solutions, LLC team to focus on high-value client conversations and growth.
- ✅ Standardized Outreach Timelines: Ensuring every prospect receives consistent, timely follow-up messages automatically.
- ✅ Multi-Step Workflow Automation: Handling follow-ups, assignments, and pipeline updates across multiple channels.
- ✅ Focus on Live Conversations: Freeing the team to prioritize high-value engagement over manual administrative tasks.
The Results: Transforming Time into Value
By automating core workflows, Reed Business Solutions, LLC unlocked measurable efficiency and engagement gains.
138.4
Work Days Saved (per week)
Based on 1,107.34 hours/week saved at 8h/day.
14,272
Touchpoints Automated
Ensuring consistent and timely client communication at scale.
43%
Email Open Rate
Engagement from automated campaigns.
"The Velocity 360 Team worked tirelessly to transfer all my data, workflows and information to their platform from my old CRM. They were in constant communication with their timelines and made sure everything was perfect when they were finished. I really appreciate all the hard work they put in to migrate the information I needed to continue working. And it also is a bonus that they are local to me in Knoxville. They are very responsive when I have questions and have always been willing to hop on a call or record a loom to show me a process so I can continue learning the platform."
— Shauna R., Reed Business Solutions, LLC
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